About Us – Facts about Hickmah Auto Spares

Hickmah Auto Spares is a leading supplier of genuine and aftermarket spare parts for heavy equipment, specializing in Caterpillar, excavators, graders, wheel loaders, Backhoe rollers, Xcmg, Komatsu,Volvo,Hyuda, Dosers and other construction machinery. We are passionate about providing top-quality spare parts for heavy equipment to our customers in Uganda and E. African countries. With 25 years of experience in the industry, our team has developed a deep understanding of the needs of equipment owners and operator which make us a trusted source of all the spare parts for heavy equipments in the country.

 

The company was opened in 2000 and is fully registered and incorporated to address the growing need for reliable, high-quality and genuine Caterpillar spare parts in the country. Today, we’re proud to serve customers within Uganda, Rwanda, Kenya, Tanzania, Congo and Sudan.

If you’re looking for genuine or aftermarket Caterpillar spare parts, backed by expert knowledge and exceptional customer service, we invite you to explore our website, contact our team, or visit our store

Our Mission

Our mission is to become the trusted partner for heavy equipment spare parts, providing high quality products, exceptional customer service, competitive pricing, and an extensive range of products from leading manufacturers.

Our Vision.

To be the leading supplier of genuine and aftermarket spare parts for heavy equipment, specializing in Caterpillar, excavators, graders, wheel loaders, rollers, and other construction machinery.

Our Values

Quality: We’re committed to delivering genuine and aftermarket parts that meet or exceed OEM standards.

Reliability: Our extensive inventory ensures prompt delivery, minimizing downtime and keeping your equipment on the job.

Expertise: Our team has in-depth knowledge of Caterpillar equipment and spare parts, ensuring you receive the right parts for your needs.

Customer Focus: We listen to your needs, respond to your concerns, and continually seek ways to improve your experience. 

Objectives

1. Quality: Provide genuine and high-quality aftermarket spare parts.
2. Customer Satisfaction: Deliver exceptional customer service and support.
3. Competitive Pricing: Offer competitive pricing without compromising on quality.
4. Market Expansion: Expand our market presence globally.
5. Partnerships: Establish strategic partnerships with suppliers and manufacturers.

 

Our Products

1. Caterpillar Spare Parts: Genuine and aftermarket parts for Caterpillar equipment.
2. Excavator Parts: Parts for excavators, including buckets, tips, blades, hydraulic cylinders, arms, booms, pumps, motors and so many more.
3. Grader Parts: Parts for graders, including blades, circles, moldboards and man more
4. Wheel Loader Parts: Parts for wheel loaders, including buckets, arms, and transmissions.
5. Roller Parts: Parts for rollers, including drums, bearings, and hydraulic systems.
6. Other Heavy Equipment Parts: Parts for bulldozers, Backhoe, Volvo, Xcmg, Hyunda and other heavy equipment.

7.Engine parts (filters, seals, gaskets, air cleaners etc.)